3 ways institutions can help students close the skills gap

Recently, our team attended the NACAC annual conference— a great event for admissions leaders and their industry partners. We were fortunate enough to attend a thought-provoking session led by Jeff Selingo, long-time higher ed researcher and reporter, who recently surveyed dozens of executives for his new book, There is Life After College. Much of what we heard from Selingo resonated with my experiences both working with higher ed leaders and as an employee of a 3,000-person company.

Selingo wanted to know what skills would help graduates land good jobs, so he interviewed and surveyed dozens of C-suite level employers to understand what they were looking for. What he found was that regardless of industry, most executives valued the same five traits: curiosity, creativity, digital awareness, critical thinking and humility.

The problem— there is oftentimes a disconnect between the higher education experience and the modern workplace, meaning many students are not always equipped with the skills to succeed post-graduation. This assertion is underscored by the Collegiate Learning Assessment Plus administered by the Council for Aid to Education, which estimates that 40% of college graduates don’t possess the complex reasoning skills required to make good decisions outside of the highly structured environment of the traditional four-year institution.

This disconnect may stem from the different environments. On one hand, you have the highly structured, scheduled environment of most academic programs, and on the other, there is the ambiguous, fluid modern workplace. Students succeed in college through strict adherence to schedules, syllabi and study guides. Employees succeed in the workplace with creativity, adaptability and self-direction.

These “soft” skills Selingo references are necessary to adapt to the constantly shifting responsibilities of most careers, executives believe, and can’t be taught from a text book or during a lecture. They must be gained through the higher education experience— a byproduct of the way students learn, rather than what they are learning.

In my 8 years of experience working with higher education institutions, I have had the opportunity to learn more about this gap first hand through our team’s direct interviews with many employers and program directors. To close the gap between what students learn in the classroom and what employers want in the workplace, I believe institutions must modernize their curriculum and the student experience. There are many ways to get there, but all roads include a hard look at programs and teaching methods. Below I’ve shared three ways we’ve seen institutions make changes that bring college skills closer to career skills.

#1. Provide students with opportunities for experiential learning

In his book, Jeff Selingo says that it’s important for institutions to help students fail – sometimes. The highly structured approach to higher ed learning leaves little opportunity for a disciplined student to experience failure. A less structured setting where students are forced to develop their own methods of critical thinking and decision making will lead to a culture of trial and error. To succeed, students must master the art of learning from failures, adjusting their methods, and trying again.

I believe one of the best ways for students to learn how to do this is by providing them with experiential learning opportunities. Making jobs and internships part of the higher ed equation helps students get comfortable with more personal responsibility, on-the-spot problem solving and contextual application of skills. It also drives home the idea that education should continue, in a self-guided capacity, throughout their entire career.

#2. Evaluate program viability and consider the job market

Program viability is one of the first things our team looks at when working with institutions to grow enrollments and build student success beyond graduation. Through employer surveys, labor statistics around future job demand, and other market indicators, we help institutions align their programs with the job market and promote them to the right audience.

The need for alignment between higher ed programs and the job market is especially apparent within the adult learner population. Those pursuing new careers or career advancement are especially affected by the skills gap, and many find post-graduation that they’re still not considered equipped for the job. Employers admit that many certification and continued education programs are great at imparting a number of hard-skills directly related to a specific field, but not as good at imparting the soft skills necessary for career advancement, like leadership, critical thinking and decision making.

By using data and research to evaluate the needs of learners when building programs, institutions can better position them on a path to success.

#3. Partner with area employers to inform program design

One of the ways we are working with institutions to close the skills gap is by helping them identify and connect with area employers to inform program design and align programs with the job market of the future. A partnership between an institution and a business can be beneficial to both parties. The institution gains valuable insight around the skills necessary to make student success post-graduation, and the employer gains access to a pool of uniquely qualified candidates.

These partnerships often grow to include other institutional benefits, like enrollment growth through tuition discounts or reimbursement, sponsored programs, research and labs, program promotion, and exclusive recruitment opportunities for students.

Many institutions have already begun making great strides and are enjoying the benefits of partnerships like these. We admire the work by Drexel University, Embry-Riddle, ASU, and many others who have embraced opportunities to connect learners to partner organizations. And there is no better way to close the higher ed/workforce skills gap than to position your students at the cutting-edge of their field with the employers they hope to work for.

Careers are changing across all industries at a break-neck pace, and this trend doesn’t show any signs of letting up. One of the best ways to ensure the success of both your students and your programs is keep your finger on the pulse of the ever-shifting job market and provide learners with the skills and experience they will need on day one.

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5 jobs that will make you feel more relaxed

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For the details about these stressless jobs, read The (Philadelphia) Inquirer – Sunday, Oct. 16, 2016 – Page C6 – philly.com/Monster.

  1. Acupuncturist – $48,735 per year
  2. Gardner – $27,460 per year
  3. Librarian – $56,880 per year
  4. Message therapist -$38,040 per year
  5. Yoga instructor – $36,160 per year

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5 Secrets of Great Leadership — Here’s what it takes from Dale C.

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Thanks again to the “Dale Carnegie Training Newsletter”

Anita Zinsmeister, President — anita.zinsmeister@dalecarnegie.com
Dale Carnegie® Training of Central & Southern New Jersey 

BY JOHN BRANDON
 
Contributing editor, Inc.com

Great leaders are not born into the role. They exhibit traits that have been learned, refined, honed, and improved over many years. There’s no single trait that makes someone a great leader. It is a collection of refined attributes.

To find out more about the secret to leadership, I talked to several executives and asked about what they’ve learned to become a great leader.

Here’s what they had to say.

1. Act like a coach

Kris Malkoski, the President and Global Business and Chief Commercial Officer atWorld Kitchen, told me the secret to great leadership is to act like a coach. You have to set the strategy and the gameplan to win, hire and coach the top talent, set goals and measure progress–and then demonstrate how this all works by example to all of your employees on a consistent basis. “You have to represent the strong values and work ethic that they expect, and you have to anticipate competitive diversions and adjust their plans to insure goals are achieved,” she says.

2. Show your passion

Passion is not something you can fake. Employees can see whether you have it from a mile away, and they know the difference. Jimmy Haslam, the CEO of Pilot Flying J and majority owner of the Cleveland Browns, told me that it is the most important secret to great leadership. “Every day we try to show people our passion for the business,” he says. “We care deeply about the people who work for our companies as well as the entire communities in which our companies are based.”

3. Listen

One secret is to listen closely to what employees have to say. If you’re commanding too much, it means you’re not listening enough. “People want to follow a leader who listens, who understands what is going on in the organization and what is important to the people who work to make the business thrive,” says Barby Siegel, the CEO ofZeno Group, a global communications agency. “Let people know that you expect them to think beyond the task to contribute to the organization as a whole. I want people to speak their minds and I let them know this as often as possible.”

4. Accept the blame and don’t take the credit

Great leaders don’t crave the spotlight, they tend to save that for the star performers on the team. It’s almost like they know how to avoid getting the most credit and prefer the employees receive most of it. “Great leaders have a great appreciation for the people around them,” says Haslam. “They are willing to accept blame when things go wrong and aren’t concerned about who gets the credit when things go well.

5. Be open to opinions

There’s one last secret to great leadership. You have to be open. If you close your mind to a group of employees or pick favorites, it leads to dysfunction and disunity. “The effective leader needs to take in and distill multiple points of view from various people and agendas, and make a well-grounded decision in line with the company’s mission and values,” says Siegel. “A successful leader understands the need to change and adapt–to be open to differing points of view and new ways of doing things–even if that means stepping out of one’s comfort zone.

The opinions expressed here by Inc.com columnists are their own, not those of Inc.com.
PUBLISHED ON: SEP 14, 2016

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5 Easy Ways To Enhance Communication at Work — Communication Strategies from “Entrepreneur”

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This week’s blog comes from:

Dale Carnegie Training Newsletter

Anita Zinsmeister, President — anita.zinsmeister@dalecarnegie.com
Dale Carnegie® Training of Central & Southern New Jersey 

By Han-Gwon Lung

HAN-GWON LUNG
CONTRIBUTOR
Co-founder of Tailored Ink

There’s a fantastic video on YouTube of babies vigorously talking to one another. It’s impossible to watch that video without cracking a smile. They’re trying so hard, but they just can’t quite seem to get their meaning across.

It’s a lot less funny when it’s two grown adults yelling at one another in the office. Or, even worse, a whole team failing to communicate in a healthy way and devolving into “Let’s see who can shout the loudest and interrupt the most often.”

Communication is tough. Ninety-seven percent of of employees and executives agree that a lack of team alignment negatively impacts performance, and 86 percent believe that ineffective communication leads to workplace failures.

Since Tailored Ink is still small, communication hasn’t been too difficult. At a startup, everyone knows everything. But as we scale, keeping in touch with everyone will become harder and harder.

Related: 3 Secrets to Effective Communication During Rapid Business Growth

If you are struggling with team communication, try out these five ways to enhance communication:

1. Get it down in writing.

The first rule of office communication: Don’t expect anyone to remember what you say to them, even if you are the boss.As our personal and work lives become increasingly digital and filled with online distractions, human attention spans have gotten shorter and shorter. At last count, the average adult has an attention span of eight seconds — worse than a goldfish. On top of that, stress negatively impacts our short-term memory.

If you have a particularly old school manager who refuses to write things down and expects you to take dictation, do just that. Write down what they say as soon as they say it so you can hold them accountable for things they didn’t say.

2. Know your personality types.

Another great way to communicate better both in one-on-one interactions as well as team meetings is to know the Myer’s Briggs personality types of each of your coworkers.

For example, I’m an INTJ (“The Architect”). The “I” in “INTJ” stands for “Introversion”, and if I’m to be totally honest, I prefer as few in-person meetings and phone calls as possible. My partner, on the other hand, is the exact opposite and we’ve had to compromise to figure out the right communication balance.

Related: Workers Without Borders: Managing the Remote Revolution

If you’re rolling your eyes right now, or if you believe that personality tests are inaccurate, science disagrees with you. While it is true that our personalities can change slightly through life via learned behaviors, big personality traits like introversion and extroversion are determined at birth, and are based on how you process dopamine.

In other words, don’t try to force someone to communicate the wayyou do. They could literally be hardwired differently.

3. Have an open-door policy.

We’ve all worked at corporations or cubicle farms where managers in corner offices always keep the door closed, and can be visited by appointment only. One of my managers was so ornery during work that she would snap at anyone who distracted her in a shared office space.

Guess what? A closed door is like the Black Death of team communication. Leaders set the tone and culture of their teams, so if a manager is inscrutable and impossible to pin down for a chat, the whole team clams up in turn. No one will have the confidence to speak to anyone, the office will become as quiet as a library, and morale will plummet (along with productivity).

Instead, keep your door open. Just do it. Even though it may lead to a few more distractions, few employees will abuse an open-door policy. And you’ll be amazed at the conversations you never had with people you thought you knew.

4. Do a daily stand-up meeting.

In what feels like another life, I interned at an indie game studio. And what stood out to me the most (aside from the awkward coders and the whimsical break room) was the daily morning scrum.Also called a stand-up meeting in non-tech circles, this type of daily meeting should never go over 10 minutes and is mostly for the sake of managers who will get a quick status update from everyone on their teams. It’s a fantastic way to make sure everyone is on the same page and also a sneaky way of project managing without having to rely on messy schedules and timesheets.

Related: 7 Communication Skills Every Entrepreneur Must Master

Another, less obvious benefit of the stand-up meeting is that it keeps everyone accountable. Instead of forcing someone to follow a static, complex schedule, you give each team member personal responsibility for finishing their work on time.

5. Encourage team members to blog.

Finally, you don’t have to be a content manager or marketer to find value in keeping a lively company blog. When only 28.9 percent of millennials are engaged at work (71 percent are not), being able to contribute on a regular basis to a part of the brand that’s very public, like a blog, is incredibly empowering.

As I mentioned earlier, not everyone’s a talker who can dominate an in-person meeting or conference call. You’d be surprised at what your coworkers will say and contribute when they’re given the freedom to write on company time.

There’s also a lot of great team communication software. I believe in understanding and internalizing the reason for doing something before learning how to do it. That being said, there are a lot of fantastic and affordable team messaging and project management software solutions.

You probably already know about Slack, Trello and Asana — but have you tried Smartsheet, Wunderlist or Zip Schedules? Since most of these apps have free trials (some are even permanently free for small teams), you should try out as many as you can. Find out what works best for you and your team.

And remember the old saying — people quit their bosses, not their jobs. Communication is what ultimately determines whether you retain talent or lose valuable team members to competitors. If that’s not worth investing time and effort into, you’re doing things wrong.

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10 Tips for new professionals

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From PRSA’s May 2016 issue of Tactics. Credit Sara Cullin, APR — a writer, editor and social media manager in Cincinatti. Follow her @ saracullin on Twitter.

Says Sara Cullin: “Have a plan or road map for accomplishing your goals. Here are 10 ways you can embrace the challenges and opportunities your’re bound to encounter on your career path.”

  1. Be a sponge.
  2. Don’t sweat the small stuff.
  3. Keep track of your accomplishments.
  4. Don’t wait for an evaluation to ask how you are doing.
  5. Don’t let your boss define you.
  6. Get a mentor.
  7. Find things that make you happy outside of work.
  8. Don’t be judgmental.
  9. Mind your manners.
  10. Keep learning.

To read the entire article, it’s Tactics — May 2016 from the Public Relations Society of America.

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Tips for developing your personal brand

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CareerBuilder’s Matt Tarpey offers these tips:

  1. Identify your passion
  2. Prepare an elevator speech (See Larry Litwin’s The Public Relations Practitioner’s Playbook and The ABCs of Strategic Communication when you are ready to craft YOUR elevator speech. Books available via www.larrylitwin.com)
  3. Network, network, network
  4. Get your name out there

More advice on personal branding is available in both of Litwin’s books. If purchased from larrylitwin.com, shipping is free.

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10 worst-paying college majors

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According to Kiplinger.com, these are the 10 worst-paying college majors during 2014-2015 with starting salary and mid-career salary:

  1. Exercise science = $32,000/$51,000
  2. Horticulturalist = $35,200/$50,900
  3. Animal science = $33,600/$55,200
  4. Music = $35,700/$51,400
  5. Biblical studies = $35,400/$50,800
  6. Child and family studies = $30,300/$37,200
  7. Culinary arts = $34,800/$51,000
  8. Photography = $36,200/$55,500
  9. Social work = $33,000/$46,000
  10. Art history = $38,900/$59,000

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‘Money (Mag)’ — Will it get positive action? What Your Resume Should Look Like in 2016

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Money.com offers this advice when crafting your resume: “Drop these skills from your resume.” These tips plus No. 64 on www.larrylitwin.com>Student Resources>Handouts will help you get eyeballs on your Resume.

I suggest you visit both my website and this one one (making certain you download the example). Be certain to craft a strategic Applicant Statement (summary).

http://time.com/money/4171054/resume-tips-advice/?iid=sr-link1

Credit:  @DanielBortz

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Good luck college grads

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According to USA Today’s Jae Yang and Janet Loehrke, 68 percent of college graduates this year (2016) are graduating with student-loan debt. 

Source: Accenture Strategy survey of 2,018 college graduates from 2014, 2015 and 2016.

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