The Return of the Philadelphia Challenge Cup

[To comment: larry@larrylitwin.com]

The 2011 Aberdeen Dad Vail Regatta, Presented by Coca-ColaR will host the
return of rowing’s premiere Amateur Single Sculling Championship event on
the Schuylkill River.

Philadelphia, PA (December 21, 2010) – The City of Philadelphia, along with
the Philadelphia Gold Challenge Cup Foundation are proud to announce the
return of the Philadelphia Challenge Cup event-The Gold Cup, at the Aberdeen
Dad Vail Regatta, Presented by Coca-ColaR, Saturday, May 14, 2011, on the
Schuylkill River.

The Philadelphia Challenge Cup is presented to the undisputed amateur single
sculling champion of the world. Inspired by John B. Kelly Sr., a
Philadelphian and 1920 Olympian (Brussels, Belgium), the newly revitalized
event will showcase the top four men and women single scullers in the world.
These elite athletes will row in separate men’s and women’s races.    Each
champion will receive a newly minted commemorative of the Gold Cup along
with a prize award of $10,000.  Second and third place finishers will be
awarded $5,000 and $2,500 respectfully.

“Athletics are an integral part of our city’s culture especially those
played on the scenic Schuylkill River. The storied history of the Gold Cup
Challenge is uniquely Philadelphian, and I am looking forward to watching
elite athletes compete for it again in our city,” said Mayor Michael A.
Nutter.

In restoring the Philadelphia Challenge Cup event, Philadelphia will again
play host to the top elite men and women international scullers in the
world. Last contested on the Schuylkill River in 1962, on hand today to
witness the revival of this Philadelphia tradition is John B. Kelly III,
grandson of Kelly Sr.  the  inspiration and first recipient of the Gold Cup,
and 1964 U.S. Olympic oarsman and 1966 Gold Cup winner, Don Spero.

About the Philadelphia Gold Challenge Cup Foundation:  A private group of
Philadelphia rowing enthusiasts who rediscovered the Gold Cup and hope to
reinstate the Philadelphia Challenge Cup event and tradition to its rightful
place in single scull rowing prominence.

About the Aberdeen Dad Vail Regatta, Presented by Coca-ColaR: The largest
collegiate regatta in North America with over 100 colleges and universities
from the United States and Canada.  Held annually since 1953 in
Philadelphia, Pennsylvania on the Schuylkill River, thousands of student
athletes and spectators visit the City of Philadelphia during the weekend of
the second Saturday in May.

About the Schuylkill Navy: An association of amateur rowing clubs in
Philadelphia, Pennsylvania. Founded in 1858, it is the oldest amateur
athletic governing body in the United States.  The member clubs of the Navy
are all located on the Schuylkill River where it flows through Fairmount
Park in Philadelphia, with most of the clubs being located on historic
Boathouse Row. The Navy organizes several rowing events during the year.
Many of the clubs in the Navy have a rich history and have produced a large
number of Olympic and World class competitors.

Media Contact:
For The Philadelphia Challenge Cup — Jim Murray Ltd., 856-985-0848,
JimMurrayV@aol.com
For The Schuylkill Navy — Jim DeLorenzo, Jim DeLorenzo Public Relations,
215-266-5943, jim@jhdenterprises.com

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Flyers’ Tough Guy to Accept Sports Writers’ ‘Team of the Year’ Award

Ian Laperriere, PSWA's Team of the Year

[To comment: larry@larrylitwin.com]

Even in the National Hockey League, they don’t come much tougher than Ian Laperriere.

The Philadelphia Flyers’ forward is sidelined indefinitely with “post concussion syndrome.” To keep “Lappy” off the ice … well, it’s just not easy.

In the first round of last year’s NHL playoffs, Laperriere through himself in front of a shot and took the puck square in his face. He suffered a concussion and a brain contusion, to go along with a broken nose. He required almost 70 stitches in his face, and was expected to miss the rest of the playoffs.

But for one of the toughest men to ever lace ‘em up in the NHL, missing the Flyers’ inspired playoff run was not an option. He returned to action in the Conference Finals against Montreal.

Laperriere isn’t on the ice right now, but he will be on the dais for the Philadelphia Sports Writers Association’s 107th annual Awards Dinner, 6:30 p.m. Monday, January 31, 2011. For tickets, visit www.pswa.org.

Lee — Always in the cards — thanks to wife’s PR knowledge

Cliff Lee flashes the No. 1 finger as he poses with his No. 33 Phillies jersey after his news conference Tuesday. (Associated Press)

Below is an excerpt of David Hale’s story in the Dec. 16, 2010 “Courier-Post.”

In it, Cliff Lee’s wife, Kristin, made use of a popular strategic communication tactic depended on by many strategic communicators: The “Force Field (Conflict) Analysis” – (see it in Chapter 15 of “The Public Relations Practitioner’s Playbook). If it weren’t for that “Force Field,” there is a good chance Lee would be a Ranger – or worse – a dreaded Yankee.

Here is the excerpt [Scroll down below picture].

For Hale’s full story, go to the “Courier-Post” website. It carries the full story of Lee’s return to Philadelphia.

http://www.courierpostonline.com/article/20101216/SPORTS01/12160329/ALWAYS-IN-THE-CARDS. [Scroll down below picture]

[To comment: larry@larrylitwin.com]

PHILADELPHIA — There’s a scrap of paper sitting on the kitchen counter in Cliff and Kristin Lee’s house in Arkansas, a scrap that Kristin nearly threw away before leaving for Philadelphia, where her husband was officially announced as the newest member of the Phillies’ starting rotation Wednesday.

Before the paper reached the trash, however, Kristin realized just how important the words on it were. She knew that piece of paper might have been the turning point that led her husband to come back to Philadelphia, to come back to a place they both longed to call home once again.

Of course, that scrap of paper is just part of the story — and the twisted tale of Cliff Lee’s return to the Phillies was filled with more than its share of twists and turns.

Still, it took that scrap of paper to provide the final push.

The night before, when the negotiations still looked bleak, Kristin Lee had trouble sleeping. She knew she wanted Cliff to sign with the Phillies, but she also knew the money wasn’t close to what the Yankees or Rangers had offered.

So when she woke up, she grabbed a piece of paper and began to write. She drew out three columns — one each for reasons to sign with the Phillies, the Yankees and the Rangers. By the time she was done writing, the Phillies’ column dwarfed the other two.

“That morning I was thinking of all those things that were so great about this place, so when we’re trying to figure out what to do I wanted to be able to say, “Hey Cliff, we can’t forget these things,’ ” she said.

Once the deal was done, it didn’t take long before the Lees were reminded all over again of how much they loved Philadelphia.

Flying into the airport, the city was lit up and Kristin Lee was thrilled to be home. At the airport and at dinner, fans came and congratulated the couple on returning to Philadelphia.

It was a most unlikely outcome, but it was the perfect ending for Lee.

“It’s been a whirlwind couple of years for me, and it’s been a fun ride,” Lee said.

“This offseason has been full of unknowns, but it feels great to land back here in Philadelphia.”

Again, full story: http://www.courierpostonline.com/article/20101216/SPORTS01/12160329/ALWAYS-IN-THE-CARDS

[To comment: larry@larrylitwin.com]

Phillies’ Pitcher Roy Halladay Named ‘Pro Athlete of the Year’ by Philadelphia Sports Writers Association

[To comment: larry@larrylitwin.com]

Phillies Cy Young Award-winner Roy Halladay, the only pitcher ever to throw a perfect game and no-hitter in the same season, has been named the Philadelphia Sports Writers Association’s Pro Athlete of the Year, it was announced by PSWA president Rich Westcott.

Halladay will be honored at the PSWA’s 107th annual Sports Awards Dinner on Monday, January 31, 2011 at the Crowne Plaza Hotel, on Route 70 in Cherry Hill, N.J. Tickets are available to the public.

Halladay threw a perfect game in Florida on May 29, then tossed a no-hitter against Cincinnati on Oct. 6 in the opener of the National League Division Series. It was only the second post-season no-hitter in history.

Halladay, who also won a Cy Young with the Toronto Blue Jays in 2003, joined Roger Clemens, Randy Johnson, Pedro Martinez, and Gaylord Perry as the only pitchers to earn the awards in both the National and American Leagues.

Halladay led the Phillies to the best regular season record in major league baseball in 2010 by going 21-10 with a 2.44 ERA and 219 strikeouts. He led the National League in wins and topped the major leagues in innings pitched (250 2/3), shutouts (4) and complete games (9).

The Philadelphia Flyers, the 2010 Stanley Cup runner-ups, will be honored as the Team of the Year at the dinner. Other prestigious awards, including Outstanding Professional and Amateur Athlete, Living Legend, Native Son, Humanitarian of the Year, and Good Guy Athlete, among others, will be announced in coming weeks. The most coveted award—Most Courageous—is kept secret until the night of the dinner.

Tickets for the dinner at $95 apiece and can be purchased by clicking here.

Fans can also friend PSWA on Facebook.

#####

Procter & Gamble ends soap opera sponsorship – a must read for Rowan U. and other advertising majors

As Professor Litwin has said in class, so many times:

The way it was. From Procter & Gamble, AP. Cast of "Guiding Light" in 1937, a radio (and later TV) show sponsored by Procter & Gamble, which helped coin the term "soap operas." Ratings for daytime dramas have been sinking for years. Now, P&G and other big firms recognize social media as the efficient way to connect with customers. (Associated Press)

“The future is now and will (probably) change before this class ends.” To comment: larry@larrylitwin.com

By DAN SEWELL • Associated Press •

December 10, 2010

“As the World Tweets”

CINCINNATI — Goodbye, “Guiding Light.” Hello, YouTube.

Procter & Gamble Co., whose sponsorship and production of daytime TV dramas helped coin the

term “soap operas,” has pulled the plug after 77 years. Instead, the maker of Tide detergent, Ivory
soap and Olay skincare is following its customers online with a big push on YouTube, Twitter and
Facebook.

“The digital media has pretty much exploded,”
marketing chief Marc Pritchard said in an interview.
“It’s become very integrated with how we operate, it’s

become part of the way we do marketing.”

The last P&G-produced soap opera, “As The World
Turns,” went off the air in September. The show was
the leading daytime soap for decades, but had lost
some two-thirds of its audience at the end.

Over the years, P&G produced 20 soap operas for
radio and TV. But ratings for daytime dramas have
been sinking for years, as women, their target
audience, increasingly moved into the workplace,
switched to talk and reality shows, and spent more
time using online media and social networking
sites.

P&G, the world’s biggest advertiser, still buys
individual commercials on daytime dramas. But the
dollar amount has shrunk. P&G won’t say by how
much.

Dori Molitor, whose WomanWise LLC agency
specializes in marketing brands to women, says big
companies are realizing that social media is an
efficient way to connect with customers.

“Social media has become mass media, and for
women especially,” she said. “I think for all
marketers, these one-way, 30-second (TV) spots are
very expensive, and are less effective for the way
that women make decisions.”

Marketing experts say the biggest companies were
generally slow to adapt to the rapid rise of social
networks, but that beverage rivals Coca-Cola Co.

and Pepsico Inc., and P&G and fellow consumer
products makers Unilever PLC and Johnson &
Johnson are among those quickly making up for
lost time.

In recent months, P&G began selling Pampers
diapers on Facebook, offering an iPhone application
for Always feminine products that allows women to
track menstrual cycles and ask experts questions,
and using social media to turn a campaign for the
venerable Old Spice brand into a pop-culture icon.

The “Smell like a Man, Man” commercials starring
hunky former football player Isaiah Mustafa became
a YouTube sensation, drawing tens of millions of
views and spawning parodies such as one with
Sesame Street’s Grover, and generated another
round of attention with Twitter questions that
Mustafa answered in videos — such as on ABC’s
Good Morning America when he suggested that
President Barack Obama could improve standing
with female voters by wearing only a towel and
beginning speeches with “Hello, Ladies!”

The echo effect gives P&G a bigger bang for its
nearly 9 billion bucks a year spent on advertising.

“It is such an effective advertising campaign that we
are getting impressions that we did not pay for,”
CEO Bob McDonald told investors recently,
recounting that he saw an editorial cartoon showing
Obama on horseback, a takeoff on Mustafa’s “I’m on
a horse” Old Spice catch-phrase.

For a company known for measuring just about
everything, P&G touts big numbers from Old Spice

tracking:

Number of impressions (people who saw, read, or
heard about commercials): 1.8 billion.

Number of YouTube views for Old Spice and related
videos: 140 million and counting.

Increase in Twitter followers for Old Spice: 2,700
percent.

P&G also said Old Spice sales are growing at double
digits, taking more of the market for body washes
and deodorant.

Just 20 months ago, P&G hosted “digital night” at its
Cincinnati headquarters by inviting Google,
Facebook, Twitter and other online experts to help
test ways online and digital media could be used in
marketing. By the Vancouver Winter Olympics last
February, P&G was coordinating TV commercials
with Facebook messages and tracking instant
reactions to new commercials on Twitter.

P&G, which sponsored Team USA, unveiled
sentimental “Thank you, Mom!” commercials at the
Olympics that it estimates added $100 million in
sales. The campaign has included Facebook essay
contests and e-Cards for mothers.

P&G says it’s still exploring new uses for social
media.

“It’s kind of the oldest form of marketing — word of
mouth — with the newest form of technology,”
Pritchard said.

PR Seminar for educators and news media

Delsea Regional High School in Gloucester County, New Jersey hosted a public relations seminar for Gloucester County schools and news media outlets.

Here are the notes provided following the successful session. Anyone wanting more information may contact larry@larrylitwin.com. Much of what was discussed is availble in Litwin’s two books available on www.larrylitwin.com, digitally from Amazon for the Kindle, iPad and iPhone and at better book stores everywhere.

Public Relations Seminar Notes – December 6, 2010

Speakers  – M. Larry Litwin, APR, Fellow PRSA, Rowan University Associate Professor, Public Relations/Advertising

John Barna, Editor, Gloucester County Times

Resources:

Website – www.larrylitwin.com.

Student Resources Heading – handouts pertaining to audience engagement

Workshops/PowerPoints Heading -numerous detailed PowerPoints that contain information relevant to what we do every day.

Books – The ABCs of Strategic Communication by M. Larry Litwin

The Public Relations Practioner’s Playbook by M. Larry Litwin

Questions – How to Best Share Story and Get Media Attention?

How to Market Press Releases

How Do Schools Know Appropriate Person?

What is Hierarchy of Each News Media?

65-85% of news is PR generated

Keep media list up-to-date

#1 – Relationship – Develop relationships

#2-Knowing News

#3 Knowing Deadlines

Accuracy, Timeliness

Accessibility

Communicate from inside-out

Patch.com (AOL initiative – community journalism) – opportunity for schools to celebrate community – West Deptford will be soon included.

Make videos available to news – Jim Six – handles video content from GCT

School Budget Questions

How can schools sell budgets with 2 % cap?

News release approach

Electronic release (multi-platform approach – blogs, twitter, Facebook)

Need strong, strategic message – short message

Sit down with reporter before school board meeting where budget is released.  Give them the information and then follow-up

Remember information on website – 30% do not scroll to bottom of page – important message needs to be at beginning

Public education #1 commodity

United front from teachers and administrators

Turn around negatives and make them positives

Strategic message for seniors – Support education for your grandchildren

How can schools inform public without information seeming like a threat?

1.  Share reality of what will happen if budget does not pass.

Identify Yes Voters

Labor Intensive – but relatively new (for school communicators) One-to-One (1-1) Marketing is effective

2. Gaining, maintaining and enhancing public support as we move forward is just one of our challenges. Our taxpayers must be reminded, “We are in this together.”

No voters will come out to vote, so it is important to get as many people as possible to vote.

Day of Election – Get volunteer organization to bring voters to polls

Vote By Mail – Identify college students especially those away at school

Suggestions/ Considerations

Story ideas to consider – What is unique about the event?

Message

Audience

Channel for communication – where does audience get their information

Timing

And don’t lose sight of the purpose (why you are communicating the message)

Be persistent,  but pleasant

Monday – 3 PM – good time to contact media – looking for stories for week

Anniversary Dates are important to media – schedule an activity on an anniversary date

Reporters use Facebook for ideas and stories.

Know where information is going.

Strategic tweets – direct to website or Facebook

Plan your event for the fifth (5th) Monday, Tuesday, Wednesday, Thursday of month – you stand better chance for coverage

No municipal or board meetings are planned for 5th day of month

To comment: larry@larrylitwin.com

12 holiday $$$ mistakes to avoid — from AP

This story has run in newspapers all over the United States and online via Associated Press. It may be excessive of fair use — but its importance does not. Enjoy it and take heed. Happy holidays!

By DAVE CARPENTER

AP Personal Finance Writer

Nov 27, 2010

CHICAGO — The holiday season is full of pitfalls that can drain your bank account.

If you’re not careful, you can end up taking a year to pay for all the spending. More than 13 million shoppers are still paying off last year’s holiday debts, according to Consumer Reports.

It’s fine to cut back on gifts if your finances are stretched thin. But if you plan to join the holiday shop-a-palooza, remember that it’s not going against the holiday spirit to keep your bottom line in mind.

“You have to be smart,” says Gail Cunningham of the National Foundation for Credit Counseling. “Know how much you can spend in advance and don’t get caught up in the holiday moment.”

Regardless of the size of your bank account, you’ll save plenty if you can avoid common holiday traps. Some are laid by retailers hungry for cash while others are simply a result of poor planning.

Here’s a look at 12 holiday money mistakes to avoid:

1. Discount fixation.

Retailers advertise deep discounts to get you to bite. But don’t take them at their word without comparing prices. A store’s sale price may reflect a markdown from the regular price, but there’s no guarantee the manufacturer’s suggested retail price isn’t actually lower. Think more about the item you’re buying.

“The stupidest thing people do is focus more on price than on quality,” says Dan de Grandpre, editor-in-chief of Dealnews.com. “Especially on Black Friday. You see really low prices because in many cases it’s cheap stuff.”

Avoid unfamiliar brands, be wary of the cheap version of name brands and don’t go crazy for bogus bargains on footwear, apparel, power tools or anything else, cautions Marshal Cohen, chief retail analyst at the NPD Group.

2. No budget.

Skipping a holiday spending budget is a surefire way to overspend. Make a list that includes amounts for each person you want to buy a gift for and stick to it. Be sure to create an overall budget that factors in other holiday-related expenses. Without a plan, you’ll get caught up in the hype and go for the feel-good purchase.

The American Financial Services Association Education Foundation offers an online worksheet to help you create a holiday spending plan; visit www.afsaef.org/HolidaySpending.cfm. Besides planning your gift list, it helps you track spending on decorations, cards, travel and entertaining.

3. Debit dangers.

Debit cards carry the advantage of taking money from your account and not saddling you with future payments. But using them on big items is risky because they don’t offer the purchase protections that credit cards do. For instance, if you fail to report any misuse of your bank account within two days, you may be liable for the first $500 billed to your debit card instead of the first $50.

If you have a problem with a purchase you made on a debit card, you may eventually get your money back. But it will be much more trouble and take longer than if a credit card had been used, according to the National Foundation for Credit Counseling.

4. Return policy missteps.

Tossing away receipts can be costly. Their obvious value is for exchanges or returns, but there’s another plus too: If the price is lowered after you buy an item, a receipt should enable you to get a credit for the difference. Be aware that return policies are changing, however, and retailers are increasingly refusing some returns or giving gift cards for the amount in question. Certain stores are particularly diligent about tracking returns. If your credit card shows you return items too often, you may be stuck, according to de Grandpre. Also make sure you understand a website’s return policy if you’re shopping online.

5. Being low-tech.

Smart phones are changing how we shop. Scores of consumers are following their favorite brands and retailers on social networking sites likes Twitter and Facebook, and retailers are taking full advantage. It’s much easier for businesses to launch and retract deals online where matching inventory with demand is less of a challenge. Coupons and last-minute offers can arrive as e-mail alerts or through social network accounts. Smart phone apps like Coupon Sherpa also provide in-the-moment help. It enables iPhone users to search coupons by category or store name, and find the nearest location. According to Deloitte Research, nearly one in five shoppers plans to use a cell phone during the shopping process.

6. Extended warranties.

Here’s when to buy an extended warranty, says Greg Daugherty, executive editor of Consumer Reports: “Basically never.” The manufacturer’s warranty should protect you against any defect for up to a year, and the cost of protection beyond that generally isn’t worth it. Instead of wasting anywhere from tens to hundreds of dollars on an extended warranty, put some extra cash in your emergency fund to help cover possible repairs or replacements.

7. Black Friday blunders.

Black Friday can be a shopper’s dream. But long lines and overzealous crowds can really wear you down and make it harder to spend wisely. So map out a plan in advance and read the fine print on early-morning doorbuster deals. At 5 a.m., you may have a slim chance of landing the lone 45-inch flat-screen TV offered at one store and much better odds for the less spectacular bargain down the road. Planning is important throughout the shopping season. Check the website of each store you plan to visit for the latest bargains, and make a list of what you want to buy from each store.

8. Gift card gaps.

Give gift cards another look if you’ve spurned buying them because of fees and other issues. Thanks to recent rule changes, this is the first holiday season in which any gift card purchased cannot expire for at least five years. What’s more, inactivity and other fees are banned in the first year. Still, you should beware of buying gift cards through online auction sites or classified ads. They may be counterfeit and could have been obtained illegally.

9. Shipping costs.

Free shipping is easier than ever to find. Giant retailers are dangling it as an inducement to spend. Wal-Mart, Target and J.C. Penney are among the retailers promoting free shipping programs. More than 1,000 merchants also are participating in Free Shipping Day (www.freeshippingday.com) on Dec. 17. Even if you don’t get free shipping, don’t wait too long or you’ll blow your budget to ship to out-of-town friends and family.

10. Store credit cards.

Saving 20 percent on a single large purchase might sound worth it. But remember that retailers promote their store cards because they come out ahead on interest and late fees. Interest rates of more than 20 percent are quite common. That’s what you’ll find at the Gap and Macy’s, among many others. Signing up for a store’s credit card and then canceling after a short period, even if you pay it off on time, can harm your credit score. If you apply, be very selective.

11. Exposing your ID.

Grab deals from the comfort of your living room but take precautions to avoid becoming a victim of identity theft, which costs U.S. consumers more than $50 billion a year. Only do business with websites that are properly secure. A common indictor that it’s OK to enter confidential information is the presence of a padlock in the address bar on the checkout page. This means that the data you input will be properly encrypted for your protection.

12. Fear of negotiating.

Prices frequently are negotiable in electronics, jewelry and department stores. Consumer Reports surveys on haggling have found that shoppers are successful more often than not when they ask for a better price. Just make the negotiations friendly. Daugherty suggests saying something like: “I’d like to buy this but the price is over my budget. Can you do any better?” Often the manager can if the clerk cannot. “You’re not going to embarrass yourself,” he says. “They’ve heard it before.” Along the same lines, ask the cashier if there’s a discount on your big item even if you don’t have a current coupon.

Special Thanksgiving Edition – Important safety tips if you plan on frying your turkey

[To comment: larry@larrylitwin.com]

This advisory message came from has been issued by the Runnemede (N.J.) Fire Department. It’s for those of us who have always craved a fried turkey on this special day.

This is the start of what promises to be a wonderful holiday season. Keep that wine glass half full, rather than half empty. That’s what optimists do. Now, to your turkey frying tips:
Happy Thanksgiving! Please check www.runnemedefire.org for important safety tips if you plan on frying your turkey.

The Dos & Don’ts of Frying a Turkey

1.The first thing you should do is determine how much oil you need to heat up. To do this, place your turkey in the cold pot. Fill the pot with water to cover the turkey allow for it to cover 2 inch above the turkey. Take the turkey out. Mark where the water level is…..this is how much oil you will need. This is an important step because if you do not determine how much oil you need and just fill the pot with oil, heat the oil then place the bird in…..chances are you have too much oil and it will spill over the pot roll down the sides to the open flame and catch on fire.
2.Dry your turkey off completely.
3.Fill pot with oil to the determined level.
4.Heat your oil outside to 350°-375° F.

DON’TS

5.Do not set up Deep Fryer indoors, or under an overhang. Never place close to the house, allow to be about 15 feet away from any structures.
6.Do not leave hot oil unattended.
7.Do not allow children and pets to be around your hot oil.
8.Do not Place hot oil on any surface that is not flat.
9.Do not use olive oil.
10.Do not brine your turkey. Make sure your turkey is completely dry.
11.Do not stuff your turkey.
12.Do not forget to remove giblets in the cavity of your turkey.
13.Do not try to fry a frozen turkey, the turkey should be completely defrosted.

“Grow Your Business Through Networking”

On Friday, Nov. 19, Larry Litwin, APR, Fellow PRSA,  participated in the Chamber of Commerce of South Jersey networking workship. The full PowerPoint is available on www.larrylitwin.com under Workshops and PowerPoints. It is No. 15 (scroll down).

Here are accompanying notes. To comment: larry@larrylitwin.com

1.  How communication has evolved over the last few decades, including the importance of the human connection, face-to-face meetings, non-verbal communication and body language.

After slide with books…Open with PR is…read from “ PR Playbook.”

2.  Proper handshake – summarize…

PROPER HANDSHAKING –

The protocol for handshaking is simple: Walk up to the person you want to meet. Look into their eyes, smile and extend your hand. Offer a warm, firm, palm-to-palm handshake.

When you offer your hand to a stranger or a distant acquaintance, say, “My name is……( use both first and last names ).This way you eliminate the awkward moment of the forgotten name. The person being greeted is often relieved at being reminded, and will usually respond with their full name, which will in turn relieve you.

Delivering a proper handshake can make or break that first impression on a person. It certainly shouldn’t be limp and it should not be a crusher.

I recommend to my students and others to try shaking hands with a few friends.

3.  Eye Contact…[Technique 190…in “The ABCs of Strategic Communication.]

•  Eye contact. Once your hands have met, you should make eye contact and maintain it throughout the handshake.

4.  PR is slide…leading into Elevator Speech…

All of us should have 30 seconds [an elevator speech] about ourselvse to share with THAT important person.

Here’s an example using Rowan University as the  example…PR is

5.  Body language hints (Slide 8)

Also, for my students, when walking across campus or at a networking event, look up and smile — even say “hi.”

If at a networking event, work the room. Meeting prospectives is more important than eating.

6.  Back to eye contact for a moment…Upper third. It assures your are credible and believable. NO rolling the eyes.

So, grip – look – business card, being ready with an elevator speech and “I look forward to talking to you.”

8.  Show a favorite business card…Leave behind/Take away

9.  Etiqutte slide (make it quick) –

  • Defined –  conduct as established in a society or community.

10.  The Evolution of our profession

11.  Show Social Media video…then roll through slides…

12.  Slide 18 – MAC Triad which has added P and T…

13.  Slide 20 – Relationship management

14.  Shannon Weaver – Two way model

15.  Yes, as much as things change, they REMAIN the same.

[To comment: larry@larrylitwin.com. Visit: www.larrylitwin.com

South Jersey Face: M. Larry Litwin

As requested. This appeared on former blog site. Here we go again. It does contain some effective strategic communication techniques:

October 4, 2009

  • You could say M. Larry Litwin wrote the book on public relations. Actually, two really thick books. An associate professor of communication at Rowan University and a former broadcast journalist, Litwin has written two textbooks compiling just about everything he knows about the art of communicating with the public.

The third edition of “The Public Relations Practitioner’s Playbook: A Synergized Approach to Effective Two-Way Communication,” and “The ABCs of Strategic Communication” are used in college classrooms, kept on the desks of professionals and used as a reference by publicity volunteers for nonprofits.

Litwin lives with his wife, Nancy, in Berlin.

For information about Litwin, visit www.larrylitwin.com

Q: What does the term “public relations” mean?

A: There are many. Most are probably too academic. I define it as a management and counseling function that builds and maintains relationships with audiences through an understanding determined by asking them what they like, don’t like, want and don’t want. PR must be two-way (listen twice as much as we talk) and must be open, honest, thorough and valid. We are a company or organization’s chief integrity officer — the conscience of the organization.

Q: Your “Public Relations Practitioner’s Playbook” is 555 pages long. How long did it take to write and how did you learn all that stuff?

A: Not long ago, some Rowan graduates who assisted me on the book were asked that question. The response, “He’s been writing that book his entire life.” Not quite. But I have been taking notes ever since my very first job in radio in Iowa while I was in college. Those same students, plus a few others, encouraged me to compile my notes and publish a book that professionals, students and volunteer groups could use. That’s what we did.

Throughout the years I’ve had great teachers and mentors. They encouraged me to be a sponge, taught me to listen and strongly suggested that I never be without a pen and paper to take notes. When I co-lecture a class with a colleague, I usually take more notes than the students.

Q: How is the recession affecting the public relations industry?

A: As with other professions, public relations has taken its hits with the recession. Many times, PR is the first to go. However, the smarter organizations realize that even during difficult times, it is important and even critical to an organization’s success that it have a public relations strategic counselor at the corporate table to help with research, planning and communication to internal and external audiences. The best CEOs make sure that their Number One, Number Two person is a seasoned PR counselor.

Q: What is the worst mistake a public relations person can make?

A: Lie. Never, ever. Credibility and trust are almost impossible to regain. In our profession, there is no substitute for ethics and integrity. Ivy Ledbetter Lee, one of PR’s founding fathers, said it best: “Tell the truth and provide (only) accurate facts.”

— Kim Mulford

To comment: larry@larrylitwin.com