Ragen’s PR daily says ‘Stop the madness! Rules for using the exclamation point’

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You too may subscribe to this RSS feed. Go for it at:

http://www.prdaily.com/Main/Articles/13860.aspx#

A recent study reported on PR Daily found that “43 percent of online daters consider bad grammar a ‘major’ turnoff.”

So I think it’s safe to say that bad grammar can affect relationships. And so can punctuation. Does anyone remember the “Seinfeld” episode in which Elaine breaks up with her boyfriend over his failure to use an exclamation point?

In case you missed it, Elaine’s boyfriend had written down some phone messages, one of which said that her friend had baby. Elaine found it “curious” that he didn’t think someone having a baby warranted an exclamation point.

“Maybe I don’t use my exclamation points as haphazardly as you do,” he quips.

When Elaine later tells Jerry about the break up, he responds: “It’s an exclamation point! It’s a line with a dot under it!”

RELATED: A punctuation mark for the mildly enthused

Oh, no, no, no, Jerry, an exclamation point is so much more than just a line with a dot under it. It is one of the most exploited, abused, overused, and misused punctuation marks in the English language. I can’t count how many times I see an exclamation point after the most mundane statements.

“Thank you for setting up your account with us!” 

“Your order has shipped!” 

“Laura!” 

“I’ll see you at the conference!” 

Why all the emphasis? Does anyone remember what we were taught in grade school? “If everything is emphasized, nothing is.” And this is exactly what our style guides tell us.

From the Associated Press Stylebook:

“Emphatic expressions: Use the mark to express a high degree of surprise, incredulity or other strong emotion.

“Avoid overuse: Use a comma after mild interjections. End mildly exclamatory sentences with a period.”

Likewise, from The Chicago Manual of Style:

“Use of the exclamation point. An exclamation point (which should be used sparingly to be effective) marks an outcry or an emphatic or ironic comment.”

The American Medical Association Manual of Style—which I use in my day job as a medical writer—takes an even more conservative approach.

“Exclamation points indicate emotion, an outcry, or a forceful comment. Try to avoid their use except in direct quotations and in rare and special circumstances. They are not appropriate in scientific manuscripts and are more common in less formal articles, such as book reviews, editorials, and informal essays, where added emphasis may be appropriate. If they are used, limit their use to one.”

In the words of novelist Elmore Leonard: “Keep your exclamation points under control. You are allowed no more than two or three per 100,000 words of prose.”

PR Daily readers, care to comment on the use and abuse of this “line with a dot under it”?

http://www.prdaily.com/Main/Articles/13860.aspx#

[To comment: larry@larrylitwin.com]

 

Ready for Prime Time — Sports Writers annual Dinner

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TICKETS STILL AVAILABLE FOR STAR-STUDDED PHILADELPHIA SPORTS WRITERS ASSOCIATION AWARDS DINNER

 Tickets are still available for the star-studded Philadelphia Sports-Writers Association’s 109th annual Sports Awards Dinner this coming Monday, January 28, 2013, at the Crowne Plaza Hotel, on Route 70 in Cherry Hill , NJ , it was announced by PSWA president Ron Corbin, of KYW NewsRadio.

 Heading the dais will be Los Angeles Angels centerfielder Mike Trout (Pro Athlete of the Year), Phillies pitching ace Cole Hamels and his wife, Heidi (Humanitarians of the Year), the 2012 U.S. Women’s Olympic Gold Medal-winning soccer team (Team of the Year to be represented by Carli Lloyd), Eagles offensive lineman Todd Herremans (Association’s Good Guy), unbeaten WBA and WBC Super lightweight boxing champion Danny Garcia (Philadelphia Pro Athlete), and University of Delaware basketball star Elena Della Donne (Outstanding Amateur Athlete.)

Phillies Manager Charlie Manual and Phils General Manager Ruben Amaro, Jr., will also be at the head table.

The most coveted award—Most Courageous—is kept secret until the night of the dinner, the oldest continuing sports awards banquet in the nation.

 [The recipient of the Most Courageous award will participate at a news conference at 4 P.M. preceding the dinner. Those members of the media interested in attending the news conference should meet Joe Juliano, of The Philadelphia Inquirer,in the hotel lobby at 3:45 P.M. Joe will escort the group to the room where the conference will be held.]

Ed Snider, chairman of the Flyers’ parent company, Comcast-Spectacor, will receive a lifetime achievement award for his humanitarian work. Retired Philadelphia 76ers forward Bobby Jones will be recognized to commemorate the 30th anniversary of the 1983 NBA champions, and former Phillies pitcher Tommy Greene will be honored as the representative of the 1993 Phillies National League champions.  

Phillies shortstop Jimmy Rollins, longtime La Salle University and St. Joseph’s Prep basketball coach Speedy Morris, and retired college basketball referee Hank Nichols will receive Special Achievement Awards as will former Philadelphia Daily News baseball writer Paul Hagen, currently with MLB.com,  who was elected the 2013 winner of the  J.G. Taylor Spink Award by  the Baseball Writers Association of America—to be presented during the National Baseball Hall of Fame induction weekend in July.

 Also being honored will be Navy freshman quarterback Keenan Reynolds as the Most Valuable Player of the Army-Navy game in December. He scored the winning touchdown on an eight-yard run to cap an 80-yard drive in the closing minutes of Navy’s 17-13 victory. West Chester University ’s National Championship field hockey and baseball teams will also receive Special Achievement awards.

Tickets for the dinner at $95 apiece are available at the door or online at www.PSWA.org. Fans can also friend PSWA on Facebook. Doors to the banquet open at 5 P.M. with the dinner starting promptly at 6:30 P.M.

                                                                                                                                                                                                                  #####

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The 25 best places to work

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Last week I ran 2013’s most stressful jobs. Today, here’s a look at the 25 Best Places to Work, according to www.forbes.com:

1. Facebook = 4.7/5.0

2. McKinsey&Company = 4.5

3,. Riverbed = 4.5

4. Bain & Company = 4.5

5. MD Anderson Cancer Center = 4.3

6. Google = 4.3

7. Edelman (Public Relations) = 4.3

8. National Instruments = 4.2

9. In-N-Out (Burger) = 4.2

10. The Boston Consulting Group (often referred to during Professor Litwin’s classes) = 4.2

11. careerBuilder = 4.2

12. Southwest = 4.2

13. Chevron = 4.1

14. LinkedIn = 4.1

15. Rackspace Hosting = 4.1

16. Gartner = 4.1

17. Akamai = 4.1

18. Shell = 4.0

19. Workday = 4.0

20. Cummins = 4.0

21. REI = 4.0

22. Salesforce = 4.0

23. Citrix = 4.0

24. Trader Joe’s = 4.0

25. Slalom Consulting = 4.0

[To comment: larry@larrylitwin.com]

Philadelphia Sports Writers Association dinner

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Hello all…a reminder: Philadelphia Sports Writers Association dinner is Monday, Jan. 28 at Crowne Plaza in Cherry Hill. Line up this year is spectacular. If you’ve attended in the past, you know it is a BIG evening for the sports buff.

Tickets ($95) are still available via larry@larrylitwin.com or pswa.org. Here is a partial list of honorees:

PSWA Head Table Guests
January 28, 2013
1. Phila Pro Athlete – Mike Trout
2. Native Son –
3. Living Legend – Larry Bowa
4. Good Guy Athlete – Todd Herremans
5. Team of the Year –
6. Amateur Athlete – Elena Delle Donne
7. Humanitarian – Cole Hamels
8. Humanitarian – Heidi Hamels
9. Penn Relays Frank Dolson Award – Donn Cabral, Princeton
10. Special Achievement – Speedy Morris
11. Special Achievement – Hank Nichols
12. Special Achievement – West Chester Baseball
13. Special Achievement – West Chester Field Hockey
14. Special Achievement () – Jimmy Rollins?
15. Ruben Amaro
16. Charlie Manuel
17. Lifetime Distinguished Humanitarian – Ed Snider
18. Sebastien LeToux – Philadelphia Union (soccer)
19. Carli Lloyd – Gold Medalist
20. Heather Mitts – Gold Medalist
21. 76ers rep – Bobby Jones
22. Matt Rhule – Temple FB Coach
23. Isaac Collins –Widener FB coach
24. Army-Navy MVP-Keenan Reynolds
25. Temple Athlete- Brandon McManus
26. Penn athlete-Brandon Copeland
27. LaSalle Athlete-Meghan McGlinchey
28. Villanova Athlete-Kyle Soroka
29. St. Joe’s Athlete-Kyle Mullen
30. Drexel Athlete-Eve Badana
31. Phila. U. Athlete-Mary Costello
32. Rowan Athlete- Taylor Purdue
33. Larry Litwin
34. Fr. Casey
35. Ron Corbin
36. Al Shrier
37. Bob Kenney
38. Tommy Greene

[To comment: larry@larrylitwin.com]

Most stressful jobs moving into 2013

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Because this blog focuses on public relations and strategic communication, it is only fair to note, according to Forbes Insights, public relations executive is rated the fifth most stressful job for 2013. Compensation: median salary is $58,000.

Here are the others (with their median salaries) from www.forbes.com: (http://www.forbes.com/pictures/mkl45jimk)

1. Enlisted Military Personnel – Median salary = $46,000 (with eight years experience)

2. Military General – $196,000

3. Firefighter – $42,000

4. Commercial Airline Pilot – $92,000

5. Public Relations Executive – $58,000

6. Senior Corporate Executive – $101,000

7. Photojournalist – $29,000

8. Newspaper Reporter – $36,000

9. Taxi Driver – $22,000

10. Police Officer – $55,000

Next week, I’ll have the best places to work.

[To comment: larry@larrylitwin.com]

 

Job interviews — so much information

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The purpose of this week’s blog was to help prepare would-be interns and job applicants for that all important interview. Research revealed dozens of tips  — much already on www.larrylitwin.com under Student Resources > Handouts (see Number 29 and 30). Take advantage, but also link to:

http://www.americanrecruiters.com/Our_Company/Quick_Tips/Tips_for_Job_Seekers/

It will keep you busy for hours.

[To comment: larry@larrylitwin.com]

It’s Mummers’ Time

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While many of us are prepping to celebrate Christmas, others are already looking ahead to Philadelphia’s 113-year-old tradition — the Mummers parade. as a KYW Newsradio reporter, I covered more of these New Year’s Day extravaganzas than I wish to remember. Most of those Jan. 1 days were bitterly cold and many times I dragged our young son Adam with me as we walked from Broad Street and Oregon Avenue north to City Hall — and back to Oregon Avenue and up to City Hall for the string band finale — sometimes not until 9 or 10 p.m. (in those days).

While the parade route is shorter and special performances are now inside the Pennsylvania Convention Center, the excitement continues.

What exactly is a mummer? Some say it evolved from the word mimic. Others say the word “Mummer” is German for “costume or masquerade.” According to The Philadelphia Inquirer, The Philadelphia Mummers Parade “is considered the nation’s oldest continuous folk event. It dates back to ancient Roman laborers celebrating the holidays by marching and wearing masks, while exchanging gifts and satirizing issues of the day.

“Locall (In Philadelphia), starting in the 17th century, the tradition evolved into neighborhood parades with cultural flavor.

“Today,” says The Inquirer, the carnival-like event of floats, costumes, dances and music has become synonymous with New Year’s Day.”

According to The Philadelphia Inquirer, The Mummers, about 10,000 in all, hail from social clubs throughout the city (and suburbs) that practice all year long for the big strut up Broad Street” — the longest, straightest street in the United States.

To you and yours, from me and mine: Happy NewS Year!!!

[To comment: larry@larrylitwin.com]

 

 

Horrific Act — Sandy Hook Elementary — Newtown, Connecticut


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This week’s blog is supposed to predict Time Magazine’s “Person of the Year” and why. However, the terrible shooting attacks on Sandy Hook Elementary School students in Newtown, Conn. trumps anything that could be written here today. Suffice it say I predict Time will choose President Obama. To find out why he is Time’s choice and mine, read next week’s magazine.

As for Newtown and its loss of 20 first graders and six staff, details are still unfolding and no doubt by the time this blog is read, much more will be known. Below are important websites for those who want to know how they and their families who are coping from a distance should act. Before I list those sites  may I commend Connecticut State Police Lt. Paul Vance on his handling of the communication. His approach has been textbook. Media and others are listening to him. It is obvious he is respected and believed. While others in our profession pray that we never ever have to stand before microphones after events like this, we should all take away from Lt. Vance how it is done. Kudos to Lt. Vance under the most difficult circumstances.

Now websites to help you and your families:

www.ascap.org/galleries/default-fie/TipsforTalkingtoChildrenaboutSchoolShooting.pdf

www.apa.org./helpcenter/aftermath.aspx

www.pbs.org/parents/talkingwithkids/news/talking.html

[To comment: larry@larrylitwin.com]

 

A Public Affairs chief’s views of her profession — Public Relations in the Air Force

Earlier this fall, my Introduction to Public Relations students interviewed strategic communication professionals. Casey Kelly has given permission to reprint his — including actual notes before they were turned into a narrative  This young professional shared her public affairs duties with Casey. Now, he and I share Lieutenant, Alexis D. McGee sage advice with you:

[To comment: larry@larrylitwin.com]

Casey Kelly

Professor Litwin

Interview Paper

Public Relations in the Air Force

For my sit down interview, I spoke with 2nd Lieutenant, Alexis D. McGee of the United States Air Force. Lieutenant McGee is Chief of Community Relations, and Public Affairs at Joint Base McGuire-Dix-Lakehurst. I was able to contact Lieutenant McGee for my interview because my father is Gary Kelly and the Deputy Operations Officer at the Joint Base. I asked my father if I could speak with someone from Public Relations and he gave me Lieutenant McGee’s contact information. For me personally, it was more than just an interview process for the Public Relations class.

As a senior at Rowan University, I am going to receive my Radio, TV, and Film bachelor’s degree in December. Just like many students graduating college, I want to make the correct career choice to be successful now and in the future. So during the interview, I asked her questions about her career, the benefits of joining the Air Force, and why it would be good for me to join the Air Force after college. With Lieutenant McGee being twenty-three years old, I could relate to her very well compared to an older person not understanding what it is like finding a job as a young person in 2012.

Lieutenant McGee is from a small town in Iowa and graduated college with her bachelors in Illinois. As a sophomore in college, she joined the ROTC program. She told me she joined the program not to be selfish. She wanted to be a part of something and she couldn’t think of anything better then being a part of serving her country. During the ROTC program, she found out she wanted to join the Air Force. After graduating with her bachelor’s degree, she went to officer training school.

Now as Chief of Media Relations and Public Affairs, she wears a lot of hats. For Chief of Media Relations, she is in charge of community tours, events, orientations, and guest speaker requests.

For public relations, she answers all media phone calls, in charge of supervising Facebook, Twitter, the newspaper, and writes press releases. Recently, “The Today Show,” came to the Joint-Base to highlight an airmen becoming a United States Citizen.  She answered the phone call, managed where, when, and how the producer, audio technician, and camera operator would get onto the base. With the military, civilians cannot just drive onto the base. A civilian is someone who isn’t in the service, or doesn’t have someone in there family in the service. This makes Lieutenant McGee’s job much more difficult compared to civilian work with Public Relations. A person can get onto the base by either having an identification card (I.D. card) or in special circumstances having a major back round check by the security police on base. After getting to know Lieutenant McGee a little bit, these are the questions I asked her for the interview.

Question: What is your definition of Public Relations?

Response: Building and gaining community support.

Question: What is the hardest part of your job?

Response: Since I am so new, I am still learning so many things at once. I still need to know what course of action needs to take place and who the correct people are to ask for answers.

Question: What do you think is different between Public Relations in the service and civilian world?

Response: I think they are really similar. I haven’t worked outside of the service for Public Relations, but I think they are the same when it comes with coming together and meeting a goal.

Question: What happened to the person that previously had this job?

Response: With the military, we work with the three corner stones and Lieutenant Murphy just switched duties. He works with me with Media Relations, Community Relations, and Internal Information. They switch duties so people can become more well rounded and keep learning different jobs. In my department, we move after two years to a different part of the country just to be refreshed and energized.

Question: So after two years, you wont be living in New Jersey anymore?

Response: No, I will be assigned a different place to live. That’s another reason why I joined the Air Force because it enables me to travel. I want to live in Italy, and all over. If I hate the Air Force after four years, then I can move on, but at least I can say I served my country and I love that.

Question: If you had one wish to make Public Relations better, what would it be?

Response: Having every answer at your fingertips.

Question: How can the Air Force become more popular and well known?

Response: I would say, to continue to tell people our story. That we are much more then people in a uniform. The story on, “The Today Show,” is a great example of that airmen’s story. Some people are intimidated by people in the service, but were just normal people too.

Question: What is your next step?

Response: I am going to continue to honor my three years I have left on my four-year contact with the Air Force. I am moving in a year, so when I move I am going to get more experience.

Question: What keeps you motivated to come to work every day?

Response: I work with really great people and I love my job. I might have to work ten or even eleven hours sometimes, but it’s ok because I am doing what I love and it’s a part of who I am.

Question: If you were to get out of the Air Force tomorrow, what organization would you like to work for?

Response: Well I know this is silly because we just spoke about it but I would love to work for “The Today Show.” It would be a dream come true.

Question: How will Public Relations change in ten years?

Response: Well, ten years ago I had no idea that I wanted to be involved with Public Relations. Since I was just a kid at that time, I don’t know the exact tactics that they used. I do believe that companies used advertising and marketing a lot more compared to Public Relations back then. In ten years, I believe companies will hold Public Relations at a higher level and less about advertising and marketing.

Question: What makes Public Relations important?

Response: In Public Relations, the opportunities are endless. It doesn’t matter what job you have, or what degree you earn, public relations is needed everywhere.

Question: Many people wish they could go back in time and change something in the past in their career, what would you change?

Response: I am a firm believer of never regretting anything, so nothing. Of course I have made mistakes, but with those mistakes I have learned from them and everything. So whether I have made a mistake or not, it is a learning experience.

After the interview was over, I thanked Lieutenant McGee for everything she did for me. She was extremely nice and was a great person to contact for this interview. From the moment I met her, I had a feeling she knew what she was speaking about, very educated, and was confident in herself. With the smile on her face speaking about her job, it was easy to see she truly loves what she does. I am proud to have met her, and hope that one day I will wake up and be as happy as she is going to work. She is one of the most proud and positive people I have ever met. I am honored that she represents the Public Relations Department for the United States Air Force.

[To comment: larry@larrylitwin.com]

18-point clothing checklist for every speaker

Will your jewelry make noise? Will the pattern on your shirt be distracting? Consider these points and more before your next speech or presentation.

This is reprinted from Ragan’s daily Headlines. The entire link is terrific. [To comment; larry@larrylitwin.com]

By Denise Graveline | Posted: December 4, 2012

[Related: Women: 5 ways to present yourself professionally.]

1. Are my clothes clean, pressed and mended? Will they likely look wrinkled after a short time?

2. Do my clothes suit the occasion at which I’m speaking? Think in terms of formality, what the audience will be wearing, and the event itself.

3. Do my clothes fit me?

4. Is my outfit comfortable from head to toe?

5. Will my outfit allow me to do things like crawl under a table to plug in a cord, or reach high to point at a chart?

6. Have I rehearsed my presentation movements and gestures while wearing my intended outfit?

7. Am I using color to my advantage? Will it help me stand out in the setting, or work against me?

8. Is there anything about my outfit that will distract me or my audience? If so, can I make a change?

9. If I plan to gesture, have I removed rings and bracelets that may be visible or audible distractions?

10. If I will wear a lavalier microphone, do I have a lapel or collar on which to clip it? Will it be easy to hide the wire under my jacket and clip the pack on my waistband or pocket?

11. If I stand behind a lectern or sit behind a skirted table, have I focused attention and color near my face?

12. Which parts of my outfit will the audience see? For example, small jewelry might not be visible, and the audience will focus more attention on your upper torso and face.

13. If I’m on a panel, will the table be skirted? Will I be sitting in a big armchair? Have I thought about how my outfit will look when I’m seated and facing the audience?

14. If I have white, gray, light or no hair, am I wearing a dark suit to bring my face into focus?

15. Am I wearing French blue near my face (shirt, scarf or tie)? This color flatters all skin tones.

16. Have I inquired about the color of the background that will be behind me so I can make sure my suit doesn’t blend in or clash?

17. If my talk will be recorded on video-whether on television or for another purpose-have I avoided wearing clothes that will:

  • Appear to bleed at the edges on camera, like a red jacket?
  • Draw the viewers’ focus away from my face, like a white shirt?
  • Look like they are moving on their own, like a checked or plaid jacket?

18. If I’m going to walk in and around the audience, have I considered what will be visible to someone who’s seated in front of or behind me?

Denise Graveline is the president of don’t get caught, a communications consultancy. She also writes The Eloquent Woman blog, where a version of this article originally ran.

[To comment; larry@larrylitwin.com]