Improve your customer service skills


For the entire ZipRecruiter story by Kaila Kea, see Courierpostonline Sunday, Jan. 10, 2021.

Customer service skills aid professionals in delivering quality service and meeting customer needs. This skillset includes patience, attentiveness, timeliness and good communication.

Here are some features of good customer service that most people agree on.

1. Good customer service comes with a good attitude

2. Helpfulness is key

3. Going the extra mile

4. Empathy