The right way to get a favor – networking

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This and other tips and techniques can be found in Larry Litwin’s The ABCs of Strategic CommunicationCheck out Litwin’s website.

Effective networking is the proactive solution. If you think ahead

and network well, asking for a favor can be an easy, natural thing

to do. Sometimes you may find that you don’t even need to ask.

Here are a few easy ways to maintain your relationships so that

favors come easily:

  1. Get organized
  • Keep track of your contacts whichever way works best for you.

You can use computer databases, smartphone or other device, or even index cards.

  • Keep track of birthdays, anniversaries and other miscellaneous information.
  • Know your contacts’ needs, such as information, jobs and other contacts (relationship management).
  1. Keep in touch
  • Review your contact list regularly and craft a follow up plan.
  • Send notes and cards on occasions such as birthdays and

holidays.

  • Regularly call and set up lunch meetings or dinner appointments.
  1. Nurture mutually beneficial relationships
  • Send any helpful information to your contacts.
  • Connect your contacts with others who can help them.
  • Use your skills to help others.

If you care for your network of friends, colleagues and acquaintances, it will be your best resource.Whether the favor you need is

information, a job referral, technical help or even more clients, the best solution is a strong network.Most importantly, always

remember to say thank you with an email, a hand-written note, or a gift.

(Source): Andrea Nierenberg – The Nierenberg Group

420 E. 51st Street Suite 12D New York, NY 10022 –

www.mybusinessrelationships.com/

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Calming those interview butterflies

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This and other tips and techniques can be found in Larry Litwin’s The ABCs of Strategic CommunicationCheck out Litwin’s website.

Many prospective employees get  ” butterflies”before a job

interview.

Here are tips to stay calm and present yourself in the best way:

  • Get a good night’s sleep and maintain your usual morning

routine – If you never eat breakfast, for example, don’t eat a

hearty morning meal on interview day.

  • Try remembering some of your happiest memories or a

proud moment before arriving for the interview.

  • Come prepared with a briefcase containing resumes, pen and

paper for recording your interviewer’s name and the date and

time for a possible future interview, an application and references

and examples of your work such as writing samples.

Federal Citizen Information Center – Pueblo, Colo.

[To comment: larry at larry litwin dot com]

Techniques to Succeed: Recovering from a crisis

This “Tip” and dozens of others come from Larry Litwin’s The ABCs of Strategic Communication (available on www dot larry litwin dot com). [To comment: larry at larry litwin dot com.]

Executives believe it takes companies slightly more than three years – 3.2 years – to recover from a crisis that damages their reputation.

The top 10 crisis turnaround strategies are:

  1. Quickly disclose details of the scandal/misstep (69 percent)
  2. Make progress/recovery visible (59 percent)
  3. Analyze what went wrong (58 percent)
  4. Improve governance structure (38 percent)
  5. Make leaders accessible to media (34 percent)
  6. Fire employees involved in the problem (32 percent)
  7. Commit to high corporate citizenship standards (23 percent)
  8. Carefully review ethics policies (19 percent)
  9. Hire an outside auditor (18 percent)
  10. Issue an apology from the CEO (18 percent)

Burson-Marsteller – New York, N.Y.

Never forget: Tell it FIRST. Tell it FAST. Tell it ALL. Tell it YOURSELF.

Check out both The ABCs and The Public Relations Practitioner’s Playbook for (all) Strategic Communicators. Information is on www.larrylitwin.com.

[To comment: larry at larry litwin dot com.]

Organize better for networking

This “Tip” and dozens of others come from Larry Litwin’s The ABCs of Strategic Communication (available on www dot larry litwin dot com). [To comment: larry at larry litwin dot com.]

Organize your contacts to make the most of your efforts. Author Andrea Nierenberg, a nonstop networker, divides her list into three different categories: A, B and C, and follows up accordingly.

Here’s how you can make it work for you:

The “C” list consists of “touch base”people – acquaintances whom you want in your network. However, you’re not involved with them on a business or personal level. Keep in touch by sending:

  • A quarterly newsletter with a short personal note.
  • A card or note once or twice a year.
  • A holiday card in December.

The “B” list consists of “associates” – people you’re actively involved with, either professionally or personally and you would keep in touch by:

  • Meeting them for a meal, tea, or coffee at least two times a year.
  • Sending at least six personal notes in a year.
  • Giving them holiday and premium gifts.

The “A” list is for “close friends and associates” – people you keep in touch with often.

If you effectively follow up with everyone on your list, from your closest friends to the person you see only on rare occasions, your network will continue to thrive.

Source: Andrea Nierenberg – Author – Nonstop Networking (Capital Books)

www.mybusinessrelationships.com

[To comment: larry at larry litwin dot com.]

5 phrases you should NOT use on your resume

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Hanna Hamilton write for Monster. Her entire column appears in The Philadelphia Inquirer on Sunday, Nov. 2, 2014. These are the five words and phrases NEVER to be used in a resume.

  • Hard Worker
  • Out-of-the-Box
  • Salary
  • references Available Upon Request
  • Objective

The full column is a must read.

[To comment: larry at larry litwin dot com]

 

 

 

 

 

The right way to get a favor – networking

This “Tip” and dozens of others come from Larry Litwin’s The ABCs of Strategic Communication (available on www dot larry litwin dot com). [To comment: larry at larry litwin dot com.]

Effective networking is the proactive solution. If you think ahead and network well, asking for a favor can be an easy, natural thing to do. Sometimes you may find that you don’t even need to ask.

Here are a few easy ways to maintain your relationships so that favors come easily:

  1. Get organized
  • Keep track of your contacts whichever way works best for you.

You can use computer databases, PDAs or even index cards.

  • Keep track of birthdays, anniversaries and other miscellaneous information.
  • Know your contacts’ needs, such as information, jobs and other contacts.
  1. Keep in touch
  • Review your contact list regularly and make a follow up plan.
  • Send notes and cards on occasions such as birthdays and

holidays.

  • Regularly call and set up lunch meetings or dinner appointments.
  1. Nurture mutually beneficial relationships
  • Send any helpful information to your contacts.
  • Connect your contacts with others who can help them.
  • Use your skills to help others.

If you care for your network of friends, colleagues and acquaintances, it will be your best resource. Whether the favor you need is information, a job referral, technical help or even more clients, the best solution is a strong network. Most importantly, always remember to say thank you with an E-mail, a hand-written note, or a gift.

Source: Andrea Nierenberg – The Nierenberg Group

420 E. 51st Street Suite 12D New York, NY 10022 –

www.mybusinessrelationships.com/

[To comment: larry at larry litwin dot com.]

Tips to Succeed: The basics of conducting a scientific survey

This “Tip” and dozens of others come from Larry Litwin’s The ABCs of Strategic Communication (available on www dot larry litwin dot com). [To comment: larry at larry litwin dot com.]

HOW-TO-DO-IT

1. Decide what you want to learn from the survey.

2. Ask why you want to learn this.

3. Ask yourself whether you could get this information without

     doing a survey.

4. Decide whom your public or audience is going to be.

5. Determine the type of survey method you will use.

6. Establish confidence levels for your survey.

7.Develop a timeline from start to finish for your survey.

8.Decide how the information will be analyzed and disseminated

     to your publics or audience (especially those surveyed).

[To comment: larry at larry litwin dot com.]

4 steps to protect your company’s name

[To comment: Larry at LarryLitwin dot com]

Strategic Rhonda Abrams via USA Today has written a terrific piece on Trademarks and service marks.  Here is the link: http://usat.ly/1tIo3jO 

 

If you prefer reading the column here, it is below. Full credit to Abrams and USA Today.

You’ve got a great idea for a new company or product. You’re getting ready to launch. You’ve even come up with a catchy name that everyone says is terrific. You’re ready to roll.

Whoa! Before you print up a bunch of business cards or make signs to hang outside your new small business, be sure to check whether you can protect that name you’ve fallen in love with. You need to see if you can get it trademarked — or if someone else has the rights to it already.

There are two primary kinds of trademarks:

— Trademark. A word, phrase, symbol, or design (or a combination of these) that identifies and distinguishes the maker of a product from makers of other, similar, products.

— Service mark. The same as a trademark, except that a service mark identifies and distinguishes the provider of a service rather than a product.

When your company acquires a trademark or service mark, no other company can legally use that name for competing products or services. Note the word “competing.” Two companies that operate in completely different business spheres can have the same or similar names.

That’s because trademark law is designed to prevent confusion in the marketplace. So trademarks are tied to a particular class of “goods and services” (GS). If you make video games with a certain brand name and also want to make T-shirts with that same name, you’ll want to get trademarks for both those two classes.

You may be surprised to learn you can’t trademark the simplest names. The US Patent and Trademark Office, or USPTO, requires a mark to be “distinctive” and not simply “descriptive.” For instance, you can’t get a trademark for a health resort called Spa, because it’s merely descriptive.

That can make things quite complicated — especially if you’re creating a whole new type of product. Years ago, for example, I had a client who had invented a new kind of sporting board, which he gave the brand name “Mountain Board.” USPTO required him to show that wasn’t just descriptive, and we came up with the term “all terrain board” to describe the class of product. He got the trademark.

When deciding on a name for your company, product, or service, first check to see if anyone else has a trademark for that name (or something very similar) in a related category of goods or services.

Here’s how to do a basic trademark search:

— Go to the USPTO website. Click on “Search for Trademarks.”

— In addition to searching for the specific name you’re considering, search for any similar names — whether in spelling, sound, or meaning.

— Check to see whether a mark is “alive” or “dead.” Dead marks mean they’re likely to be available.

— Click on any potentially competing trademarks and to see which categories or classes of products/services the mark is being used for. You can learn about those classes at the USPTO site or more easily from the legal services company,LegalZoom.

Be careful, however, if you choose a name that’s too close to a big company. Because here’s the truth about conflicting — or nearly conflicting — trademarks: the company willing to spend the most on lawsuits wins.

Take heart, however, there’s one way to leverage a trademark battle with a huge company — through the media. For example, in August, Saks Fifth Avenue sent a “cease and desist” letter to Snaks 5th Avenchew. The tiny New Jersey-based maker of gourmet treats for dogs and horses received far more press coverage than they could have afforded to pay for.

Now, I’m not advising you to choose a name that’s likely to infringe, but you may encounter such opposition for innocent actions.

Mind you, there’s a very good reason big companies go after little guys. It’s something you, too, need to know about protecting your trademark. If you don’t actively protect your mark, the courts can deem it in the “public domain.” That’s what happened to many previous trademarked names such as “zipper” or “thermos.”

Finally, if you’re investing a lot in your brand or company names, I’d suggest contacting a professional trademark search firm or lawyer. Some names may already be in use in interstate commerce but not yet officially registered.

Your name is a valuable company asset — protect it!

Rhonda Abrams is president of The Planning Shop and publisher of books for entrepreneurs. Her most recent book is Entrepreneurship: A Real-World Approach. Twitter: @RhondaAbrams. Facebook: facebook.com/RhondaAbramsSmallBusiness.

[To comment: Larry at LarryLitwin dot com]

Seven Loyalty FUNdamentals

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On Monday, Sept. 22, 2015, “The Philadelphia Inquirer” carried a wonderful custer service story featuring Tom Burgoyne — the Phillie Phantic’s best friend. The following “Seven Loyalty FUNdamentals” come from Tom and DillonMarcus Executive Retreats. There is much more on their site.

  • Make them feel special and loved.
  • Make every encounter count.
  • Make it fun.
  • Put the right people in tyhe right positions and treat them right.
  • Be committed to excellence.
  • Bridge the divide between you and your customers.
  • Dance and be optimistic, no matter what the score.

GREAT advice. See similar advice in Larry Litwin’s The Public Relations Practitioner’s Playbook for (all) Strategic Communicators.

[To comment: larry at larrylitwin dot com]

Dress up to move up

This “Tip” and dozens of others come from Larry Litwin’s The ABCs of Strategic Communication (available on www dot larry litwin dot com). [To comment: larry at larry litwin dot com.]

A woman who wants to climb the ladder of success might have to do it in tasteful, mid-height pumps. A man intent on getting ahead might invest in a few new ties — and keep them straightened.

In fact, a survey (Office Team, a subsidiary of Robert Half International) reports 93 percent of managers said an employee’s work dress influences his or her odds of winning a promotion; 33

percent said wardrobe plays a “significant” role in moving up.

KEY QUESTIONS

• Would my manager wear this?

• Could my outfit be a distraction for others?

• Does my attire make me feel self-assured and confident?

• Are my clothes clean, pressed and in good condition?

• Is my outfit comfortable and well-fitting?

It’s not about wearing expensive clothes, it’s about being appropriate. It is suggested professionals maintain business attire, suits with trousers or skirts for women and suits and ties for men.

Our business casual should be sweater sets and dress slacks. It’s important for workers starting out at a company to know the corporate culture regarding dress.

In building a career wardrobe, stock your closet with the basics:

• A navy blazer is a good staple for a man or a woman

• A black suit is versatile because you can throw on different shirts to change the look.

• Keep clothes clean and pressed, with hair neatly groomed.

• Women to use a light hand in applying makeup and to avoid flashy jewelry.

Another suggestion: before you go for that promotion, visualize yourself in the job.

Ask yourself,“would my manager wear this?” If there are two candidates with equal skill sets, the person who presents himself more

professionally has the edge.

Source: www.courierpostonline.com

[To comment: larry at larry litwin dot com.]