Organize better for networking

This “Tip” and dozens of others come from Larry Litwin’s The ABCs of Strategic Communication (available on www dot larry litwin dot com). [To comment: larry at larry litwin dot com.]

Organize your contacts to make the most of your efforts. Author Andrea Nierenberg, a nonstop networker, divides her list into three different categories: A, B and C, and follows up accordingly.

Here’s how you can make it work for you:

The “C” list consists of “touch base”people – acquaintances whom you want in your network. However, you’re not involved with them on a business or personal level. Keep in touch by sending:

  • A quarterly newsletter with a short personal note.
  • A card or note once or twice a year.
  • A holiday card in December.

The “B” list consists of “associates” – people you’re actively involved with, either professionally or personally and you would keep in touch by:

  • Meeting them for a meal, tea, or coffee at least two times a year.
  • Sending at least six personal notes in a year.
  • Giving them holiday and premium gifts.

The “A” list is for “close friends and associates” – people you keep in touch with often.

If you effectively follow up with everyone on your list, from your closest friends to the person you see only on rare occasions, your network will continue to thrive.

Source: Andrea Nierenberg – Author – Nonstop Networking (Capital Books)

www.mybusinessrelationships.com

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The right way to get a favor – networking

This “Tip” and dozens of others come from Larry Litwin’s The ABCs of Strategic Communication (available on www dot larry litwin dot com). [To comment: larry at larry litwin dot com.]

Effective networking is the proactive solution. If you think ahead and network well, asking for a favor can be an easy, natural thing to do. Sometimes you may find that you don’t even need to ask.

Here are a few easy ways to maintain your relationships so that favors come easily:

  1. Get organized
  • Keep track of your contacts whichever way works best for you.

You can use computer databases, PDAs or even index cards.

  • Keep track of birthdays, anniversaries and other miscellaneous information.
  • Know your contacts’ needs, such as information, jobs and other contacts.
  1. Keep in touch
  • Review your contact list regularly and make a follow up plan.
  • Send notes and cards on occasions such as birthdays and

holidays.

  • Regularly call and set up lunch meetings or dinner appointments.
  1. Nurture mutually beneficial relationships
  • Send any helpful information to your contacts.
  • Connect your contacts with others who can help them.
  • Use your skills to help others.

If you care for your network of friends, colleagues and acquaintances, it will be your best resource. Whether the favor you need is information, a job referral, technical help or even more clients, the best solution is a strong network. Most importantly, always remember to say thank you with an E-mail, a hand-written note, or a gift.

Source: Andrea Nierenberg – The Nierenberg Group

420 E. 51st Street Suite 12D New York, NY 10022 –

www.mybusinessrelationships.com/

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4 steps to protect your company’s name

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Strategic Rhonda Abrams via USA Today has written a terrific piece on Trademarks and service marks.  Here is the link: http://usat.ly/1tIo3jO 

 

If you prefer reading the column here, it is below. Full credit to Abrams and USA Today.

You’ve got a great idea for a new company or product. You’re getting ready to launch. You’ve even come up with a catchy name that everyone says is terrific. You’re ready to roll.

Whoa! Before you print up a bunch of business cards or make signs to hang outside your new small business, be sure to check whether you can protect that name you’ve fallen in love with. You need to see if you can get it trademarked — or if someone else has the rights to it already.

There are two primary kinds of trademarks:

— Trademark. A word, phrase, symbol, or design (or a combination of these) that identifies and distinguishes the maker of a product from makers of other, similar, products.

— Service mark. The same as a trademark, except that a service mark identifies and distinguishes the provider of a service rather than a product.

When your company acquires a trademark or service mark, no other company can legally use that name for competing products or services. Note the word “competing.” Two companies that operate in completely different business spheres can have the same or similar names.

That’s because trademark law is designed to prevent confusion in the marketplace. So trademarks are tied to a particular class of “goods and services” (GS). If you make video games with a certain brand name and also want to make T-shirts with that same name, you’ll want to get trademarks for both those two classes.

You may be surprised to learn you can’t trademark the simplest names. The US Patent and Trademark Office, or USPTO, requires a mark to be “distinctive” and not simply “descriptive.” For instance, you can’t get a trademark for a health resort called Spa, because it’s merely descriptive.

That can make things quite complicated — especially if you’re creating a whole new type of product. Years ago, for example, I had a client who had invented a new kind of sporting board, which he gave the brand name “Mountain Board.” USPTO required him to show that wasn’t just descriptive, and we came up with the term “all terrain board” to describe the class of product. He got the trademark.

When deciding on a name for your company, product, or service, first check to see if anyone else has a trademark for that name (or something very similar) in a related category of goods or services.

Here’s how to do a basic trademark search:

— Go to the USPTO website. Click on “Search for Trademarks.”

— In addition to searching for the specific name you’re considering, search for any similar names — whether in spelling, sound, or meaning.

— Check to see whether a mark is “alive” or “dead.” Dead marks mean they’re likely to be available.

— Click on any potentially competing trademarks and to see which categories or classes of products/services the mark is being used for. You can learn about those classes at the USPTO site or more easily from the legal services company,LegalZoom.

Be careful, however, if you choose a name that’s too close to a big company. Because here’s the truth about conflicting — or nearly conflicting — trademarks: the company willing to spend the most on lawsuits wins.

Take heart, however, there’s one way to leverage a trademark battle with a huge company — through the media. For example, in August, Saks Fifth Avenue sent a “cease and desist” letter to Snaks 5th Avenchew. The tiny New Jersey-based maker of gourmet treats for dogs and horses received far more press coverage than they could have afforded to pay for.

Now, I’m not advising you to choose a name that’s likely to infringe, but you may encounter such opposition for innocent actions.

Mind you, there’s a very good reason big companies go after little guys. It’s something you, too, need to know about protecting your trademark. If you don’t actively protect your mark, the courts can deem it in the “public domain.” That’s what happened to many previous trademarked names such as “zipper” or “thermos.”

Finally, if you’re investing a lot in your brand or company names, I’d suggest contacting a professional trademark search firm or lawyer. Some names may already be in use in interstate commerce but not yet officially registered.

Your name is a valuable company asset — protect it!

Rhonda Abrams is president of The Planning Shop and publisher of books for entrepreneurs. Her most recent book is Entrepreneurship: A Real-World Approach. Twitter: @RhondaAbrams. Facebook: facebook.com/RhondaAbramsSmallBusiness.

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Seven Loyalty FUNdamentals

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On Monday, Sept. 22, 2015, “The Philadelphia Inquirer” carried a wonderful custer service story featuring Tom Burgoyne — the Phillie Phantic’s best friend. The following “Seven Loyalty FUNdamentals” come from Tom and DillonMarcus Executive Retreats. There is much more on their site.

  • Make them feel special and loved.
  • Make every encounter count.
  • Make it fun.
  • Put the right people in tyhe right positions and treat them right.
  • Be committed to excellence.
  • Bridge the divide between you and your customers.
  • Dance and be optimistic, no matter what the score.

GREAT advice. See similar advice in Larry Litwin’s The Public Relations Practitioner’s Playbook for (all) Strategic Communicators.

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Dress up to move up

This “Tip” and dozens of others come from Larry Litwin’s The ABCs of Strategic Communication (available on www dot larry litwin dot com). [To comment: larry at larry litwin dot com.]

A woman who wants to climb the ladder of success might have to do it in tasteful, mid-height pumps. A man intent on getting ahead might invest in a few new ties — and keep them straightened.

In fact, a survey (Office Team, a subsidiary of Robert Half International) reports 93 percent of managers said an employee’s work dress influences his or her odds of winning a promotion; 33

percent said wardrobe plays a “significant” role in moving up.

KEY QUESTIONS

• Would my manager wear this?

• Could my outfit be a distraction for others?

• Does my attire make me feel self-assured and confident?

• Are my clothes clean, pressed and in good condition?

• Is my outfit comfortable and well-fitting?

It’s not about wearing expensive clothes, it’s about being appropriate. It is suggested professionals maintain business attire, suits with trousers or skirts for women and suits and ties for men.

Our business casual should be sweater sets and dress slacks. It’s important for workers starting out at a company to know the corporate culture regarding dress.

In building a career wardrobe, stock your closet with the basics:

• A navy blazer is a good staple for a man or a woman

• A black suit is versatile because you can throw on different shirts to change the look.

• Keep clothes clean and pressed, with hair neatly groomed.

• Women to use a light hand in applying makeup and to avoid flashy jewelry.

Another suggestion: before you go for that promotion, visualize yourself in the job.

Ask yourself,“would my manager wear this?” If there are two candidates with equal skill sets, the person who presents himself more

professionally has the edge.

Source: www.courierpostonline.com

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Fashion choices for workplace

This “Tip” and dozens of others come from Larry Litwin’s The ABCs of Strategic Communication (available on www dot larry litwin dot com). [To comment: larry at larry litwin dot com.]

Although we are moving into fall, store this blog away for warmer weather — and keep its basics in mind.

When temperatures climb, workers wrestle with finding the middle ground between cool summer clothing and appropriate work attire.

Here is a summer fashion refresher for women:

• Show respect with how you dress at the office. Social skills are 75 percent of what determines a person’s success in business. Those skills include knowing how to dress.

• Business casual should be a mix of both. Pressed khakis and a crisp shirt are a better choice than a T-shirt and jeans.

• Beachwear such as flip-flops, tank tops, short skirts and shorts are not appropriate for the office.

• Women should choose sandals with straps over the flip-flops. Shoes should be closed-toed and beware of backless shoes that make an annoying clap-clap-clap sound when you walk.

• Do not wear sleeveless shirts, but if you have to wear one, pick a nice-looking sleeveless shell that can be worn under a jacket in case you need to look formal, fast.

• Other shirts that should be banned on most professionals: Shirts with spaghetti straps and anything that shows cleavage or bare

• Your skirt should not be more than a dollar bill’s width above

your knee.

Source: Leah Ingram – Author – The Everything Etiquette Book: A Modern Day Guide to

Good Manners and Gannett News Service

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Tips to Succeed:Dressing for work

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This “Tip” and dozens of others come from Larry Litwin’s The ABCs of Strategic Communication (available on www dot larry litwin dot com).

TIPS FOR MEN

  •      If you are looking for a classic suit:

Gray, blue or black suit with a white dress shirt.

  •      Do not experiment with the color of the shirt; you can add color

through the tie.

  •      Ties can have a simple pattern with basic colors like blue, gold or

red.

  •      Do not wear pastels or try the monochromatic shirt and tie

look if you’re meeting someone, like a hiring

manager or a client, for the first time.

  •      Stay away from tan-colored suits or bold pin stripes.

TIPS FOR WOMEN

     Women have more options when dressing for work than men. Pay

attention to four key items: fit, accessories, color and style.

  • Fit – Do your clothes fit properly? It doesn’t matter how expensive

an item is – if it is too tight or too big, it isn’t going to look good

on you.

  • Accessories – Are your accessories too big, too bold or too bright?

Your accessories should be good-quality items that add to your

outfit without overpowering it.

  • Color – Are you wearing clothing that is noticed because of its

color? Darker colors convey more authority than lighter ones.

Bright colors can “shout,’ and you should decide whether you want

to shout or not.

  • Style – Are your clothes very stylish or part of the latest fashion

trend? If so, they will be noticed.This may be appropriate for your

social life but less so for work.

Credit: Neil Rosenthal – Owner – Executive Clothiers and Barbara Pachter – Pachter & Associates – Cherry Hill, N.J

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Tips to Succeed: Workplace relationships

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Here is Tip No. 89 from Larry Litwin’s The ABCs of Strategic CommunicationLike The Public Relations Practitioner’s Playbook for (all) Strategic CommunicatorsThe ABCs is used at two-dozen colleges and universities and has found itself on the desks of hundreds of professionals. It contains 7,000 definitions and nearly 300 proven successful strategic communication tips and techniques.

A leader, whether in or outside of the office, must be able to

understand the different types of personalities on his or her team.

Here are some tips to help strengthen professional and personal

relationships:

• Don’t criticize, condemn or complain. Avoid being negative and

offer only honest and sincere appreciation when warranted.

• Always show you’re happy to see someone. A pleasant or warm

greeting, especially after some length of time, is a particularly

effective approach.

• Be a good listener. Encourage others to talk more about themselves,

reaffirming your sincere interest.When you do speak,

always try to talk in terms of the other person’s interests.This is

an excellent way to redirect a conversation should you want to

move on to a different subject.

• Never forget that people are always impressed when you remember

their name.Nothing can strengthen a relationship like showing

you are interested enough in a person to recollect his or her

name. It adds an effective personal dimension to any relationship.

And saying the person’s name when you meet them is

exactly what they want to hear.

• Make the other person feel important.Use a sincere and honest

manner to establish a sense of worth and importance. Remember

that everyone has some quality or skill that makes him or her

important. When you recognize this in others, point it out in a

proactive manner – like catching them doing something good.

(From: Dale Carnegie Training of Central and Southern New Jersey)

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Tips to Succeed: A user-friendly website

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Here is Tip No. 9 from Larry Litwin’s The ABCs of Strategic CommunicationLike The Public Relations Practitioner’s Playbook for (all) Strategic CommunicatorsThe ABCs is used at two-dozen colleges and universities and has found itself on the desks of hundreds of professionals. It contains 7,000 definitions and nearly 300 proven successful strategic communication tips and techniques.

So many people flock to the Web that if your  website is not user-friendly you may be sending potential clients elsewhere.

Here are some hints to assure your Web site is right for business:

• Can visitors find information easily?

• Is the navigation clear and consistent throughout the site?

• Can visitors easily find your contact information?

• Do the pages load quickly on a standard modem connection?
Many users still have dial-up service.

• Are the most important elements of your site visible without
scrolling up and down or side to side on computer monitors set
to the 600 X 800 resolution size?

• Does the site look good and work with Netscape® and Internet
Explorer® browsers?

• Can the visitor identify what your business does or what products
you sell?

Research is clear, frustrated visitors leave difficult to navigate sites
and may not return.

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Workplace productivity killers – but first…

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This week’s blog is a potpourri. Watching last week’s baseball Hall of Fame ceremonies was inspirational. Here are just a couple of quotes. Tony LaRussa of the cardinals said he always preached, “team, tenacity and toughness.”

The Braves’ Tom Glavine thanked his parents for “setting the example” he and his siblings followed and for giving him as much time as he needed – getting him where he had to go so he could learn and play the game.
 
Joe Torre of the Yankees, Braves and Cardinals stressed to his players “It is not just ability, but also character and unselfishness.” He said he never hesitated to make phone calls on players’ behalf. “When people know your name they return your phone calls,” he said. Like LaRussa, Torre would tell his players it is about “chasing your dreams and putting the team above yourself. It takes patience and persistence.” Torre still tells young players something Hall of Famer, the late Tony Gwynn once told him: “All I ever tried to do was play the game the right way.”

There was so much more, but these highlights stood out.

Transitioning to workplace productivity, CareerBuilder lists these 10 “productivity killers”:

  • Cellphone and texting
  • Gossip
  • Internet surfing
  • Snack breaks or smoke breaks
  • Noisy co-workers
  • Meetings
  • Email
  • Co-workers dropping by
  • Co-workers putting calls on speaker phone

Nearly 75 percent of employers are taking efforts to address productivity killers in the workplace. They include:

  • Blocking certain Internet site
  • Limiting meetings
  • Monitoring emails and Internet usage
  • Restricting use of speaker phones if not is an office with a door
  • Prohibit personal calls and cellphones

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